FAQs

While we don’t currently offer rental equipment or a blender for your home, we do get this request a lot and with any luck we’ll have something in the near future. Don’t forget to follow us on social media: Facebook and Instagram so that you’ll be the first to find out when we do!

We know that the cup is only half full when you first peel back the lid and that’s because our blender needs room to blend all of the ingredients together without making a mess. As you’ll see, once blended, the product in the cup will be filled higher than before it was blended. We guarantee that each f’real is 350ml.

The cleaning process depends on the blender model. The blenders with the LCD touch screens are internally 100% self-sanitizing. The only part of those blenders that need to be wiped down each day is the outside surface. The fully automated internal sanitizing cycle runs automatically every 24 hours.

You can find an allergen statement printed on every cup stating that our products may contain traces of Nuts, Milk and Wheat Gluten from manufacturing or blending since all of our products are made at the same manufacturer and share the same blender.

f’real is a privately owned entity, so stocks are not currently available.

We are not certified kosher at this time.

The Cookies ‘n Cream f’real is the only flavour that contains wheat flour. That said, there is an allergen statement printed on every cup because there is a chance that other flavours could contain traces of wheat flour (or other allergens) since all of our products are made at the same manufacturer and share the same blender.

f’real frozen beverages are 350ml once blended and each cup has a best before date printed near the top of the cup.

Yes, we are international, you can find f’real the world over! Check out our f’real locator to find the location nearest you.

We love to hear from our customers! You can send a message to frealsales@rich.com or you can phone our support team on +44 (0) 800 0148152 .

Every now and then we run social media giveaways, so make sure you’re following our pages! Our full T&C’s can be found here.

Visit our retailer website, to find out more about all the options we offer. If you’re ready to apply, you can fill out the form here and keep an eye on your inbox!